Retail operations

Give a voice to the silent storefront

Arist interviews every associate, manager, and district lead by voice, then returns the answer to why your numbers moved.

Your data knows which stores are down, the people on your floor know why

Why customers left, where receiving broke, what your best store quietly fixed: the floor knows before any report does.

How it works

  1. 01

    Diagnose

    Start from the question you can't currently answer. Arist calls or messages every associate, manager, and district lead in their own language, on their own shift. No app, no login, no scheduled window.

  2. 02

    Recommend

    Findings come back ranked by cost, each one traceable to what people actually said and to the operational data you already hold. Not a deck of themes: a short list of causes with owners attached.

  3. 03

    Fix

    The fix goes out to the people it affects, in the channels they already use. Then the same question gets asked again, to see whether the number moved.

We're meeting colleagues where they work. It's more accessible, more relevant, and more human.
Brian WallaceChief Talent Officer, Wintrust

What you get

  • The floor and the data, together

    Your systems of record are pulled into the interview, so "sales are down in the Northeast" comes back with what the floor says is causing it.

  • A number behind every cause

    Each cause carries what it is costing you and the share of interviews that surfaced it. Not a deck of themes — something a district team can act on.

  • Know where to start Monday

    The impact map sizes and shades every cause by what it costs and how well it is validated, so the biggest one is obvious at a glance.

Retail operations

Bring us the question you cannot answer.

We will get you a number you can defend, and the reasons behind it.